Terms & Conditions

Effective Date: January 18, 2026

Welcome to The Cleaners LLC, accessible at thecleanersdrones.com. By using our website and booking our services, you agree to comply with and be bound by these Terms & Conditions.

1. Services

The Cleaners provides residential and commercial cleaning services, including but not limited to carpet cleaning, tile and grout cleaning, upholstery cleaning, wood floor refinishing, power washing, and water damage restoration.

All services are subject to availability and our scheduling policies. We reserve the right to refuse service at our discretion.

2. Quotes & Payments

Quotes provided via our website, phone, or email are estimates based on the information you give us. Final pricing may vary based on actual conditions at the time of service.

Payment is due upon completion of services unless otherwise agreed in writing. We accept major credit cards, debit cards, and other approved payment methods.

3. Cancellations & Rescheduling

To avoid a cancellation fee, please notify us at least 24 hours before your scheduled appointment. Missed appointments or last-minute cancellations may incur a fee.

4. Customer Responsibilities

  • Ensure clear and safe access to the areas to be cleaned.

  • Remove fragile or valuable items before our technicians arrive.

  • Notify us of any pre-existing damage, stains, or special instructions.

5. Limitations of Liability

While we take every precaution to deliver high-quality service, The Cleaners is not responsible for:

  • Pre-existing damage or conditions that could be aggravated by cleaning.

  • Minor cosmetic issues resulting from routine cleaning processes.

  • Loss or damage caused by circumstances beyond our control.

To the fullest extent permitted by law, our liability for any claims is limited to the amount paid for the service in question.

6. Intellectual Property

All content on thecleanersdrones.com, including text, images, logos, and branding, is owned by or licensed to The Cleaners. You may not copy, reproduce, or distribute our content without written permission.

7. Privacy

Your use of our website and services is also governed by our Privacy Policy. Please review it to understand how we collect, use, and protect your information.

8. Changes to Terms

We may update these Terms & Conditions from time to time. Changes will be posted on this page with a new effective date.

9. Governing Law

These Terms are governed by the laws of the State of Florida.

10. Contact Us

If you have any questions about these Terms, please contact us:

The Cleaners
512 38th Street
West Palm Beach, FL 33407
📧 info@thecleanersdrones.com
📞 (561) 577-0949

✅ Updated Privacy Policy

Effective Date: January 18, 2026

At The Cleaners, accessible at thecleanersdrones.com, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains what we collect, how we use it, and your rights.

1. Information We Collect

We may collect:

  • Personal Information: Name, email, phone, address, etc.

  • Usage Data: IP address, browser type, pages visited.

  • Payment Info: Processed securely via trusted payment partners.

2. How We Use It

We use your information to:

  • Provide services

  • Process payments

  • Respond to inquiries

  • Improve our website

  • Comply with legal requirements

3. Sharing

We do not sell your information. We share it only with trusted partners who help us operate (e.g., payment processors) or if required by law.

4. Cookies

We use cookies and similar technology to enhance your experience. You can control cookies in your browser settings.

5. Security

We use reasonable safeguards to protect your data, but no system is 100% secure.

6. Your Rights

You may request to access, correct, or delete your data. Contact us at info@thecleanersdrones.com.

7. Children

We do not knowingly collect data from children under 13.

8. Updates

We may update this policy. Changes will be posted here with a new date.